Services

Credit Card Processing Services & Point of Sale Solutions 

Accept all the ways your customers want to pay. 

No Contracts – No Set-Up Fees – Guaranteed Savings! 

Making payments so easy your customers can’t resist coming back. 

Credit Card Processing Services 

Tarna Technologies has the ability to support several types of accounts including: 

Take Payments Anywhere 

Accept payments wherever customers are: at the counter, table, kiosk or food truck, your website, or at the customer’s home. 

Retail / Storefront 

If you are conducting business face to face, accepting credit cards is a necessity. Whether you have a store, restaurant or kiosk, we can help your business set up a merchant account so you can accept credit cards for less money than you ever thought possible. 

Internet 

If you have an Internet store or own a retail website, you need online credit card processing. With the help of an online merchant account and credit card payment gateway, you can give your customers the option to purchase goods with the click of the mouse, at any time, day or night. 

Mail Order / Telephone Order 

If you run a mail order business and / or take credit card payments over the telephone, you are participating in what we call “MOTO Credit Card Processing”. (MOTO = Mail Order Telephone Order). Essentially, this means that you collect credit cards in an environment where the customer and credit card are not physically present at the time of purchase. 

Wireless 

For years the payment options for mobile merchants were limited to either cash or check. Today, wireless credit card machines have given mobile merchants access to the same credit card authorization networks as retail businesses. This new technology has allowed the benefits of security and additional sales to merchants who previously had to handle cash or take the risk of accepting checks. As a bonus, wireless credit card processing is typically faster than traditional landline processing. Dedicated networks have been developed for wireless credit card processing, which can transmit and receive data faster than most cell phone networks. 

Value Added Programs 

Cash Advance 

Could your business benefit from a rapid infusion of cash? If so, we have the solution for you – our cash advance program. Simply let us know how much cash you would like to be advanced. We then review your request based on your average credit card processing volume. Once you are approved, you just sign and return the paperwork and the cash is sent to you within days! It’s that simple. One you receive your funds, we simply deduct a predetermined percentage from your daily Visa and MasterCard receipts until the agreed amount is paid back. The benefits of cash advances include: 

Easier and quicker access to cash versus a traditional loan 

No requirement of a personal guarantee or collateral 

No fees or penalties charged for extended payback times 

No hidden costs or fees 

Gift and Loyalty 

Attract new business, enhance customer relationships and increase revenues. Add value to your business with a customer-centric gift and loyalty program. 

Gift 

Our customized offerings allow you to select the card design, stored value, currency, expiration dates and more. 

Complimentary cards: Great when used as a thank you or in response to a poor service experience 

Promotional cards: Perfect for special events 

Merchandise return cards: Optional method of handling customer credits 

Loyalty 

Attract new customers and keep existing ones coming back. Put a loyalty program to work for your business today. 

Drive repeat business 

Enhance customer relationships 

Improve your brand perception 

Increase overall sales 

69% of consumers say their choice of retailer is influenced by where they can earn customer loyalty reward points (source: maritz) 

Design a customized loyalty program for your business. 

Point rewards: Customers earn points or rewards based on the amount they spend 

Frequency rewards: Customers receive a free or discounted item once they’ve reached a predetermined type and quantity of purchases 

Discount rewards: Customers get an immediate, fixed discount when they present their loyalty card 

Check Processing 

Are you interested in accepting checks, but without assuming the inherent risks? We offer the ability to set up a check processing account, allowing merchants to authorize a check within seconds, and without any specialized equipment. Another benefit of our check processing service is that it allows you to accept checks without having to purchase any specialized equipment. You run the check verification directly through your credit card terminal, over the phone or through the Internet. 

TESTIMONIALS 

What People Are Saying 

“After 35 years in business we have had as you can imagine, have spoken to more processing sales rep than I can remember. Your talking points – no contracts, easy to read statements, next-day deposits – were all nice, but they were not what sold me. Rather, it was your comment that this was your business for the long haul – to put food on your family’s table – that impressed me the most. If you’ve made that serious a commitment then I can be comfortable knowing you appreciate how important it is to keep a customer – us.” 

Rich M 

“As you know I don’t usually step out and make a public recommendation but if you, or anyone you know, is in need of a credit card processor, I would highly recommend Matt with Tarna Technologies. 

They set up a new account so quickly, painlessly, inexpensively, etc. – it was almost surreal. We have seen an immediate decrease in our costs by nearly $950 per month. They are responsive and genuine and I refer you to their services gladly.” 

Trina R 

Payroll Processing & HR Management 

HR, timekeeping, and payroll can be a challengeLet us help simplify the many workforce challenges you face every day! 

People Focused, Business Minded 

Your business is unique and so are your processes. We have a reputation for solving payroll and workforce management efficiency issues every day. We’ll work to develop a lasting relationship with you built on expertise, trust, and solving your Human Capital Management challenges. 

Payroll Processing Services 

Tarna Technologies has the ability to support several types of Payroll and HR services including: 

Payroll & Tax Services 

Our team is comprised of certified experts and driven individuals who care deeply about each client’s business. Accountability and taking ownership of your success is core to our business. Our payroll processing service was founded with a mission of creating lasting relationships via customized solutions. Today we provide innovative solutions integrated with a suite of HR applications 

Human Resources 

Finding enough time for HR can be stressful. Fortunately, there is a solution. 

Realize your human capital potential with one single HRIS system, fully integrated with payroll, timekeeping and beyond. 

Applicants & Onboarding: Our applicant tracking and onboarding features mean less paperwork and more productivity. Take the pain out of tracking applicants, and hire efficient employees right from the start. 

Reporting & Compliance: Is HR reporting tying up key staff or leaving questions unanswered for your most important asset? Conveniently schedule, compile and deliver from an extensive library. Compliance has never been easier. 

Absence & Leave Management: With our absence and leave workflow, it’s easy for both employees and managers to submit, track and approve requests. Employees can log in to track request status, and review balances and accruals. 

Time & Attendance 

Simplify employee time and schedule management with an automated time and attendance solution. You’ll also reduce your cost of labor, administration and compliance risk. 

Reduce the cost of labor, overtime and employee time theft. 

Cut hours of administration from the payroll process. 

Increase employee productivity. 

Reduce labor compliance risk. 

Mobile Time & Labor App 

Save even more time across the organization with a mobile timesheet app. Simplify how employees and supervisors manage time off requests, approve time cards and track hours. With GPS pinpoint verification, you can also be sure your employees are both on time and on site. 

Business Strategy Consulting 

Strategic planning is a management process for evaluating your current business, determining your strategic direction, and laying out a roadmap of strategic initiatives. A strategic plan explains why an organization exists, what it intends to accomplish, and the tactics it will take to achieve its goals and objectives. 

 Our Approach to Strategy Consulting 

Our approach is collaborative, forming a team with key leaders within the client’s organization, and developing the business strategy in five main phases. 

Baseline Assessment 

Together, we reaffirm the organization’s mission, vision, and values, establishing a strategic context. Our knowledgeable consultants also evaluate the current situation in terms of internal factors (financial, operational, products, customers, and supply chain), external factors (market, industry, competition), opportunities, and threats. 

Formulation 

Using a variety of facilitation tools, our management consultants collaborate with the team to formulate the strategic vision, value proposition, competitive differentiation, and consider alternatives (e.g. develop a capability vs. make an acquisition). This phase includes development of the high level “strategic story,” a tactical narrative that is powerful, compelling, and easy to remember. 

Specification 

Our consultants now develop the roadmap in more detail in terms of objectives, a three to five-year plan and key metrics. 

Planning 

Now the strategy must be fleshed out in terms of calculated growth initiatives along with detailed plans for each functional area. In this phase, we also build the business case and along with budgetary requests (operational and capital). 

Execution 

Carrying out the strategic plan includes assigning responsibility for each initiative, program/project management, and organizational change management. 

Many business strategy projects are long on planning but short on action. Our management consulting methodology remedies this in the assessment phase by identifying the three to five most critical issues (the “critical few”) and expediting them directly into execution. This allows quick development of executable action plans in parallel with the rest of the business planning process to develop the growth initiatives. This approach delivers faster results and surfaces any potential issues that the organization has in execution. 

Cloud Migrations & Ongoing Support 

Ready to Soar Among the Cloud? 

What are Cloud Services? 

Over the past few years, there has been a lot of hype and excitement over the potential value of cloud computing, or “The Cloud,” for the business environment. 

The biggest problem has been that most people really don’t understand what cloud computing is or how it works. If you’re still not 100 percent sure what it is, you’re not alone. 

Let me help you cut through the clutter: In its simplest form, cloud computing is using the internet to access your files, emails, data, applications, and more. Instead of storing your files, applications, and other data on a computer or server at your office, you’re storing them on high-speed, high-security servers that you can access anytime, anywhere, via the Internet on nearly any device. 

Deciding to migrate some or all of your IT services to the cloud is a big decision, and it takes the right technology strategist to ensure you make good choices that align with your business processes. 

What Are My Cloud Computing Options? 

The cloud is a very attractive option for businesses these days. Many are migrating their email, applications, phone systems, or even their entire IT infrastructure to a cloud platform, giving them a level of scalability and mobility that they’ve never experienced before. 

Popular cloud services these days include Office 365, Google Apps, hosted business applications such as ERP systems, accounting software, EMR systems, and email. 

It’s working really well for some companies to put their entire infrastructure in the cloud; however, most companies are still relying on a hybrid setup where some pieces are in the cloud and some are on-premise. 

Deciding which of your company’s IT components belong in the cloud depends entirely on how your company operates and what results you’re hoping to gain. 

The cloud isn’t right for every business, so before someone recommends that you transition to the cloud, they should ask a lot of questions to understand how your business operates and what you’re hoping to accomplish. 

The goal is to make sure the cloud can actually help you achieve your business objectives! 

Do You Help Companies Migrate to the Cloud? 

Of course! We’ve helped hundreds of companies scale seamlessly and operate more efficiently with cloud technologies. 

We’ve also helped companies get their data out of the cloud entirely, or migrate to a different cloud service provider if their current arrangement just isn’t working. 

Whatever configuration helps your company crush its strategic goals and serve your customers better (whether it includes the cloud or not), is the solution we’re interested in helping you implement. 

So Where Do I Start? 

For an uncensored look at whether or not cloud computing could work for your business, request a free cloud readiness consultation. We’ll give you all of the facts and help you come up with a strategic plan, whether you choose to do business with us or not. 

Flat Rate Monthly Managed IT Services 

Taking the complexity out of IT support 

What is Flat Rate Managed IT? 

You’ve probably heard the buzz around “Managed IT,” and depending on whether you employ an IT staff or you are working with an IT company, you may or may not like the way that sounds. 

Many companies have been managing their own Information Technology (IT), so why on earth would they want someone else to do it? 

If you are new to the complexities of today’s IT, you may be thinking, “I need the support of a well-seasoned team to help me to manage IT in a way that will take my business forward.” 

Managed IT is when a reliable, managed services provider (MSP) takes on some or all of your IT operations. Based on some sound advice, you can decide on the management level and the set of services in which support is needed. 

What IT Services Do Managed Services Providers Offer? 

Managed Service Providers support businesses for IT systems, real-time monitoring, and problem resolution. These support areas include almost every aspect of your IT infrastructure, as needed. For example, you may need someone to manage your data backups, but you have someone onsite that provides email communications support. 

We love to manage IT for small and medium-sized companies, but there are a ton of questions we need answers to before we can recommend which services would be best managed for you. We’ll need to know more about your equipment, communications systems, network, backup, security protection, Internet bandwidth, support services, business growth plans, and desktop environment, to name a few. 

Deciding to rely on a third-party to manage some or all of your IT makes perfect sense when you consider the complexities of today’s advancing IT environment. 

What Are Some Benefits of IT Managed Services? 

Managed IT Services have become popular, as many companies either don’t have the resources or find it cost-prohibiting to hire staff, purchase and maintain expensive equipment, keep software and systems up and running, manage security, and make executive decisions about complex subjects that affect their bottom line. 

When you rely on ongoing third-party support for critical IT functions, the likelihood of business continuity increases. Processes are streamlined, systems are maintained, and experts who deal with IT everyday are managing your IT infrastructure. 

Some of the benefits associated with managed IT services include: 

  • Predictable Monthly IT Costs 

  • Operational Efficiencies 

  • Proactive Network Monitoring 

  • Regular Software Updates 

  • Reduced Costs in Flat-Fee Billing 

  • 24-Hour Support Services 

  • Minimal Downtime 

  • Preventative Network Maintenance 

  • Systems Optimization 

For an evaluation of your business and a recommendation for a managed IT services strategy that coincides with your specific business needs, give us a call or schedule a free consultation. 

Document Management 

It’s not just document management. It’s behind-the-scene empowerment. No matter its source. No matter where it’s going. No matter what you need or want it to do. Our solutions will find, enhance and deliver your information with speed and precision. 

Document Management Solutions 

Our solution is a platform-independent software product that creates, delivers, stores and retrieves graphically enhanced documents from ERP application printing. A complete, end-to-end document management solution, it interfaces at the point of printing to produce documents in various formats for printing and electronic delivery. 

Exact replicas of these documents can be stored in a secure archive for later retrieval by users via a web browser interface, or via powerful REST and command line APIs, allowing document access to be built into any application. 

External documents, such as scanned invoices or signed delivery documents, can be imported into archive libraries for further workflow automation. This solution has been successfully integrated with hundreds of applications in thousands of sites. Pre-defined rule files for many applications have been developed to simplify implementation in popular environments, whether installed on-premise or in the cloud. 

  • Cloud ERP Printing Solutions 

  • End-to-End Document Mgt 

  • Data Archive & Searchability 

You’re a Distributor 

Track your customer’s activity from PO to Picking Ticket, to signed proof of delivery and invoice. Quickly access documents from the secure archive using our solution’s intuitive browser-based interface, or via powerful REST and API’s for application integration. Easy access to document type listing for invoices, to view invoice thumbnails for signed proof of delivery image or any other document. Instantly email, fax or print from anywhere. 

  • Track your customer’s activity from PO to Picking Ticket, to signed proof of delivery and invoice. 

  • Quickly access documents from the secure archive using the intuitive browser-based interface, or via powerful REST and API’s for application integration. 

  • Easy access to document type listing for invoices, to view invoice thumbnails for signed proof of delivery image or any other document. Instantly email, fax or print from anywhere. 

You’re A Manufacturer 

Our solution gives you complete control of your sales and order processes by linking all supporting documents. Easily view all related documents for a specific customer order number by just entering the number or searching for the specific order. Linked documents can also be quickly accessed via hyperlinks on an invoice or other documents. All the information is there, searchable and actionable. 

  • Gives you complete control of your sales and order processes by linking all supporting documents. 

  • Easily view all related documents for a specific customer order number by just entering the number or searching for the specific order. 

  • Linked documents can also be quickly accessed via hyperlinks on an invoice or other documents. 

  • All the information is there, searchable and actionable. 

You’re Short on Time 

When you are short on time, you need information fast. This solution includes powerful search capabilities by customer or indexed keywords for document retrieval and viewing. Select any number of documents for instant multi-view display. Quickly choose requested documents and email or fax the documents to your customer. 

  • When you are short on time, you need information fast. 

  • Includes powerful search capabilities by customer or indexed keywords for document retrieval and viewing. 

  • Select any number of documents for instant multi-view display. 

  • Quickly choose requested documents and email or fax the documents to your customer. 

Software as a Service (SaaS)

We provider robust cloud-based accounting software. Our applications are suitable for mid-size and enterprise sized companies and can provide real-time financial and operational insights as well as the ability to automate critical processes. 

Software & Business System Solutions 

Our accounting solution delivers users an array of core accounting applications such as general ledger, accounts payable, accounts receivable, cash management, order management, inventory management, job costing, point of sale and industry specific customizations. It also includes built-in reporting and dashboards, time and expense management, project accounting, revenue management, multi-currency and multi-entity consolidations. 

With an open API structure, our solution can integrate with other business applications like CRM, payroll or POS systems to allow users the choice over which applications they want to leverage in their business.